1. Introduction
US Packagings LLC (“US Packagings,” “the Company,” “we,” “us,” or “our”) is committed to protecting the privacy of visitors to and customers of our website, uspackagingsllc.com (the “Site”) and users of our custom packaging design, printing and manufacturing services (the “Services”). This Privacy Policy (“Policy”) describes the types of personal information we collect, how we use and disclose it, the choices and rights you have, and the steps we take to protect it.
By using the Site, submitting a quote request, registering for an account, or placing an order, you consent to the practices outlined in this Policy. This Policy complies with U.S. privacy laws, including the California Consumer Privacy Act, as amended by the California Privacy Rights Act (“CCPA/CPRA”), the Telephone Consumer Protection Act (“TCPA”), the CAN-SPAM Act, and COPPA. It also addresses GDPR for visitors from relevant jurisdictions.
2. Information We Collect
2.1 Information You Provide Directly
- Contact Information (Name, Company Name, Email Address, Phone Number, Billing & Shipping Address)
- Username and password of your account
- Order Details, Product Specifications, Artwork Files, Quantities, Order History
- Payment Information: Credit card or billing information processed through secure third-party processors
- Messages you send via contact forms, email, live chat or phone
2.2 Information Collected Automatically
- IP address and approximate location
- Browser type, device type, and operating system
- Pages visited, referring/exit pages, and session activity
- Cookies and other tracking technologies (see Section 4)
2.3 Information You Share with Third Parties. We may combine the information described above with limited information received from payment processors, shipping carriers and marketing platforms.
We do not knowingly collect sensitive personal information (such as government ID numbers or health information) from you unless you provide it to us voluntarily for a specific purpose that you direct.
3. How We Use Your Information
We use the information we collect to
- Process Custom Packaging Quotes, Orders, Payments, and Production
- Send order confirmations, proofs, and shipping updates
- Answer customer questions and offer assistance
- Send you marketing and promotional communications you have opted into
- Analyze and enhance the Site and our Services
- Detect or prevent fraud or misuse of the Website
- Meet regulatory, tax and legal requirements
- Follow our Terms & Conditions and safeguard our legal rights; We do not sell or rent your personal information to any third parties.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to run the Site, remember your cart and preferences, analyze traffic, and support advertising where enabled.
|
Cookie Type |
Purpose |
|
Strictly Necessary |
Checkout, account login, and Site security |
|
Analytics/Performance |
Understand traffic and improve Site performance |
|
Functional |
Remember preferences and settings |
|
Advertising/Targeting |
Deliver relevant ads and measure campaigns |
You may control cookies through your browser or through the Site’s cookie preference tool. If you turn off cookies, the site may not function properly.
5. How We Share Your Information
We share personal information only with:
- Service providers—payment processors, shipping/logistics partners, production subcontractors, hosting providers, and marketing/CRM tools, all bound to use data solely to support our Services
- Legal and regulatory authorities—when required to comply with law, a court order, or to protect our rights, property, or safety
- Successors in a business transfer—such as a merger, acquisition, or sale of assets, in which case your information may transfer as a business asset
- Any party you direct us to share with
Any data sharing for advertising purposes that may be considered “sharing” under the CPRA is subject to your opt-out rights described in Section 7.
6. Payment Security
Payments are processed using third-party payment processors that are PCI DSS compliant. We do not store complete unencrypted card numbers on our servers. Data transmitted through the Site is protected by SSL/TLS encryption.
7. Your Privacy Rights and Choices
Depending on where you live, you may qualify for:
- Know/Access – ask for the personal information we hold about you
- Correct — request correction of inaccurate information
- Delete — request deletion, subject to legal retention requirements
- Opt out of marketing communications and, where applicable, of any “sale” or “sharing” of data (we do not sell personal information)
- Portability — take your data in a portable format.
- Non-discrimination – your rights will not be used to deny you service or charge you different prices
California residents (CCPA/CPRA): may exercise the rights above by contacting us at the details in Section 12. We will validate and respond to requests within the time frames required by law.
EEA/UK residents (GDPR): You have the additional rights to restrict or object to processing and to lodge a complaint with your local data protection authority.
Please contact us using Section 12 to exercise any right. We will respond within the time period required by applicable law or regulation.
8. Data Retention
We will keep your personal information only for as long as reasonably necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting or reporting requirements. If you no longer need the data, you delete it securely or anonymise it.
9. Data Security
We use administrative, technical and physical safeguards to protect your information, such as SSL/TLS encryption, employee access limited to job function, authentication controls and secure hosting environments. There is no transmission or storage method that can be guaranteed to be 100% secure. Get in touch with us right away if you think your account or data has been compromised.
10. Children’s Privacy
We do not knowingly collect personal information from children under 16 on our Sites or Services. If we discover that we have inadvertently collected data from a child under this age, we will delete it immediately. 12. Where do parents/guardians voice concerns?
11. SMS/Text Messaging Consent
If you want to get text messages from us:
- Message and data rates may apply. Frequency may vary.
- Agreeing to text messages is not required to make a purchase.
- You can unsubscribe at any time by replying STOP or get help by replying HELP
- Your SMS opt-in data and consent will not be sold to third parties for any reason other than the delivery of our own messaging services.
12. Contact Us
To exercise your right to privacy or to ask questions about this policy, get in touch with:
US Packaging LLC
Website: uspackagingsllc.com
Email: privacy@uspackagingsllc.com
Phone: +1 (816) 208-7154
Mailing Address: 117 S Lexington St, STE 100, Harrisonville, MO 64701
We strive to respond to privacy inquiries in a commercially reasonable time and within any deadline provided by applicable law.
13. Third-Party Links
The Site may include links to third-party websites. We are not responsible for the privacy practices of other sites; read their privacy statements before providing personal information.
14. Changes to This Policy
We reserve the right to change this Policy at any time to reflect changes in our practice or changes made by law. Changes will be reflected by an updated “Last Revised” date and notice, where appropriate. By continuing to use the Site after changes become effective, you agree to the amended Policy.
15. Governing Law
This Policy is governed by the laws of the State of Missouri, without regard to conflict-of-laws principles, except to the extent preempted by applicable federal law or the mandatory data protection laws of your jurisdiction of residence.
This Privacy Policy was last reviewed and approved by US Packagings LLC on 8/13/2026.
